Got questions? We have answers!!
FAQ’s
Q. You mentioned you are a “studio floral designer”… what does that mean?
A. So glad you asked! It means that we are not a retail flower shop that offers daily designs instead we specialize in weddings and events. Our studio is open by appointment or when we are working on these amazing events. Our space is consult and production space only, no gifts, greeting cards, balloons, or others items you might see at a flower shop. What this means to you is that we are 100% focused on each client and event we take, as we don’t have the distraction of running a retail shop, daily deliveries, sympathy arrangements etc. This studio concept has allowed us to minimize overhead expenses, maximize our family time, and provide exceptional value for those that book us.
Q. After we meet you for our flower consult how long does it take to get a proposal?
A. We work on proposals weekly typically Mondays and Tuesdays, so on average 3-5 day turn around unless we are on a heavy production week, then we ask for patience. We will never ghost you so if you don’t receive anything message us, sometimes it goes to spam.
Q. I am not from the area but I am trying to get all my vendors booked remotely. Can you do a phone| zoom consult?
A. ABSOLUTELY! In fact 35% of the brides we book each season we actually never meet and all of our initial consults are via zoom or phone. Of course we would love to meet in person for your final consult which will be 45-30 days prior to your wedding but is not necessary or required. All initial consults are conducted via phone or zoom.
Q. How much money do we need to give you to be booked on your calendar?
A. 50% of the proposal total. The remaining 50% is due 45-30 days prior to your wedding date at your final consult meeting. If you are booking less than 2 months out from your event, please plan to pay in full. Please note the initial 50% is non-refundable.
Q. I am curious what most brides spend on wedding flowers. Can you just ballpark tell me?
A. YES! I can tell you most of our bride’s average in the $2500-$5000 range. We can work with most budgets but do have a minimum ($1000) as our flowers are ordered in bunch or case quantities not by the stem.
Q. Will you just do my bridal bouquet?
A. I am sorry but this rarely works as it doesn’t meet our minimum. We can do your bouquet, bridesmaids, boutonnieres, and corsages so everything that is photographed the most coordinates and is professional.
Q. I want you to do all our bouquets and boutonnieres, but we are going to DIY our centerpieces. How do I order those flowers, so they match?
A. Unfortunately, we are not a wholesaler so we don’t offer or resell flowers by the bunch. We refer brides to local growers April-October and to www.fiftyflowers.com. We do not provide recipes for designs, lists of flowers, etc. please don’t ask …it gets awkward. In your proposal we will show you inspiration that you can then decide what blooms you are selecting to DIY.
Q. When I got my proposal, I saw a lot of images that go with my theme and several bouquets but what is my bouquet going to look like?
A. Your bouquet(s) will be a curated version of all those images combined. We do not ever copy a design from another designer or from our past brides. We ask that you trust us to create something beautiful based on what we show you or what you have shown us. Please give us the flexibility to be creative, use in season blooms, and substitute when we see something we like better at our wholesaler.
Q. Can we rent vases from you, so our centerpieces are still in pretty vessels, but we don’t have to pay retail for them?
A. We have a program for brides called “Something Borrowed.” Any bride that secures us for their entire wedding we allow them to borrow our glassware if they agree to return them the Wednesday after their event. Please ask about this program during your consult. These are for designs that you secure on your proposal designed by us not for DIY.
Q. I really want my centerpieces to be given away to guests at the end of my wedding is this something I can plan for?
A. Absolutely! We have many affordable container options that can be included in the pricing of your designs.
Q. I bought a bunch of vases from my bestie after her wedding, can you do my centerpieces in these if I bring them to you?
A. Yep! Just make sure that they are watertight especially any galvanized containers and just bring one of these to your consult so we can quote you appropriately for a design. It is also helpful to provide an extra container in case of breakage. We also do not wash, remove any labels or add liners. Please plan to drop all of them off the week of your wedding. Also note, that we are going to be completely honest with you about these containers and how it will look with YOUR wedding. We ALWAYS consider vase height when designing centerpieces so you DO NOT even need to tell us that you don’t want it in direct eyesight or blocking your guests view in the middle of the table. With that being said do not bring any centerpiece vases over 6 inches in height to be on the safe side. Taller vases for guest book, buffet, bars, memory table, dessert table, etc are totally acceptable.
Q. How long do I have to decide to book with you once I have received my proposal?
A. We put a 7-day courtesy hold on your wedding date for you to decide if you would like to secure us. It really varies how many weddings we take in one weekend as we base this on size and location. April-October is wedding season in this area with peak months being June and September, October. In 2021 we will start enforcing our peak month minimum of $1500 per wedding in the months of June, September, and October.
Q. I have heard that you offer planning services as well as wedding flowers.
A. These are VERY limited packages and are only available to clients that want no DIY floral in their event. Planning services are quoted completely separate from floral. If you are interested in this please let us know at your initial consult.
Q. I am struggling to find vendors that are not booked, fit my style, or are in my budget can you help me with this?
A. YES! Just let me know what categories you are still seeking, and we will let you know who our go to peeps are. Also do not hesitate to check out our vendor link.
Q. Will you design my flowers using silk flowers?
A. Yes, I can but please note that this is not a cheaper option.
Q. I really want to have my bouquet preserved after my wedding is that something that you will do for me?
A. Sorry we do not offer preservation but really love a local business called Elk Down Ranch as an option for this. Follow them on Insta and drop them a message well before your date as this is something that cannot be an afterthought. Their email is elkdownranch@outlook.com Another option we like is an online company called Soil and Soul Studios.
Q. I am such a visual person and really want to book you but need to see and feel the flowers I am getting for my wedding before signing a contract. Will you do a mockup of my centerpiece or bouquet?
A. We totally understand! We offer a unique kind of consult for brides that fall in this category. We call it our “Celebration” consult. It starts at $350 and all the details are on our website. I can tell you that in 14 years I have only done one mock up as brides that book us give us a lot of creative freedom and trust.
Q. I am ready to book you but just need to make some adjustments on my proposal how do I do that?
A. Just shoot me an email with any adjustments or questions and we will make those changes. You can make changes again 45-30 days prior to your wedding.
Q. Can I pay for my wedding using a credit card?
A. Yes, but only through the proposal “Pay Now” link. We do not keep cards on file or run cards in our studio for your security. Also note that there is an additional fee for this option. Again, we do not take payment in our studio using credit or debit cards. We do however accept cash and check if you would like to schedule a time to drop off payment or better yet just pop it in the mail (cause we LOVE mail.) We are available at our studio BY APPOINTMENT only.
Q. We love seeing you on Instagram and follow your stories, will you be taking pics of my flowers leading up to my wedding day?
A. I really try hard to do behind the scenes and sometimes I am super successful and other times I fail miserably. If you do not want anything posted, PLEASE let me know so I can note it for all our designers.
Q. Will my wedding pictures be on your social media or website?
A. I sure hope so! We love getting links from brides with all their photography so we can create blog posts, social media content, and basically just swoon over your big day…so don’t forget to send those links, pretty please.
Q. How do I get my flowers on my wedding day?
A. You can opt for delivery (starting at $125 and up) or pick up from our studio in Richland, WA. All delivery times are based on when photography starts for each of our brides on that weekend. We cannot guarantee a certain time but can guarantee you will have them prior to picture start time. Also please note that in high heat or crazy weather you may need your day of coordinator to put out centerpieces on tables an hour prior to ceremony. We can accommodate pickups on Friday evening as well as Saturday morning before we head out for deliveries. Let us know what works best for you.